Vinted Users Share Frustration About Size Modifications
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The popular resale platform has revised its sizing categories for women's and children's clothes failing to inform all users about the change.
Digital Channels Reaction
Numerous buyers and vendors have taken to social media stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand if necessary, which has left users frustrated.
Size Classification Modifications
Previously, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Required Changes
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she stated.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
